• solving problems and writing proposals
  • define the problem
    • identify what you think should be or could be
    • identify the current status - what is
    • the problem is the difference between 1 and 2
  • types of problems
    • important and urgent
    • important but not urgent
    • not important but urgent
    • not important and not urgent
  • cause and effect analysis
    • conduct careful cause-and-effect analyses to determine the real causes of problems
  • quantitative vs qualitative data
    • quantitative
      • financial results
      • production speed
      • number of sales
      • customer retention
    • qualitative
      • acceptance by personnel
      • ease of implementation
      • technical compatibility
      • legal or ethical compliance  
  • solve the problem
    • what
    • so what
    • now what
  • improve your creativity
    • through study the problem
    • enrich your knowledge base
    • eliminate distractions
    • set aside large chunks of time to ponder
    • arise early
    • utilize the Alpha sleep state
    • keep the problem constantly on your mind
  • functions of headings
    • signposts
    • structures

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